DO YOU HAVE
QUESTIONS? READY TO BOOK A CABIN?
Step 1:
Contact
Bob Spencer
Cell 954-729-8098
If no answer, leave a message,
send a text or email.
I will get back to you as soon as
possible.
OR
E-mail us at the link below
If you are sending
us email from a govt. office or large firm, your server may not allow us to return email to you.
Please make sure to include a return personal email address.
Also be sure to check your spam folder. Some filters will put our email that we send
you into spam folders due to the business email address.
Step 2:
Schedule your reservation with us on the phone or using
email.
Download rental application and contract
(Bottom
of this page).
Fill out both forms, sign and calculate
your deposit.
Make checks payable to "River Cabin Rentals",
or
pay by Credit Card by selecting the Pay Now Credit Card Logo below.
We only need a deposit if arrival date is more than two weeks away.
If your reservation is made within
two weeks of arrival, payment is due in full within 24 hours to hold and confirm your reservation
Step
3:
Once your forms and deposit are
received we will send you a
Confirmation/Receipt in the mail or via email
and update our internet site to reflect your confirmed dates.
Your Confirmation will have directions, cabin address, how to contact managers, a list of what
to bring, and other important instructions.
Step 4:
Cabins must be paid for in FULL
two weeks prior to arrival by sending your remaining amount due. For the final payment we except only credit
cards, money orders, or a personal check. Personal checks must be sent early enough so it clears two weeks prior to
your arrival.
Your deposit is forfeited and your reservation is cancelled if your final payment is not received two weeks
before arrival. When you send your final payment please note which cabin and the dates you have it reserved for on your
payment. We do not give you the lock box code for the key until final payment is received. You must let us know
you have made the final payment and request the lock box code from us via phone or email.
Late arrivals are no
problem-we will have a key waiting for you at anytime of day or night!
Depending on availability, Last minute rentals are no problem, just download
the forms, send us your payment in full and you are ready to go.
Refund Policy/Cancellation
Your
deposit is refundable up to 30 days before arrival less $25 processing fee. Within 30 days of your arrival the
deposit is not refundable. Two weeks before arrival your final payment must be received. There are no refunds
of deposit or final payment two weeks prior to arrival.
